General Terms and Conditions of Sale and Complaints Procedure regulating the provision of the service of sales of tickets to sporting, cultural and other events via the sales point www.praguepolocup.com
(hereinafter the "Terms and Conditions")
Terms and Conditions of the company NFK Marketing & Management, a.s., having its registered seat at Kaprova 42/14, 110 00 Prague 1, Czech Republic, Corporate no.: 264 39 697/ CZ26439697 registered in the Commercial Register maintained by the Municipal Court in Prague, Dept. B, file 7140, negotiating by means of the chair of the board of representatives Nina Popová (hereinafter the “Organizer”).
For the purposes of these Terms and Conditions and relations between the Organizer and third parties, as well as among these persons themselves, the terms hereunder hold the following meaning:
The organizer and person responsible for the implementation and content of the Event is the Organizer. The company GoPay provides the Organizer with sales of Tickets to the Event of the Organizer, based on an agreement concluded between the Organizer and GoPay, Reg. no: 1902332091, pursuant to Sec 2430 et seq. of Act No. 89/2012 Coll., Civil Code, as amended (hereinafter the "CC").
The Customer purchasing Tickets enters into an agreement with the Organizer of the Event, the content of which is provision of the service of use of free time in a predetermined term, in a form of enabling personal participation of holders of Tickets to the Event for the set price of the Ticket, all under conditions determined in the instructions published by the Organizer and in these Terms and Conditions of Sale (hereinafter the "Event Participation Agreement”).
The Customer has the option of purchasing a Ticket by means of the Website www.praguepolocup.com with the Organizer and according to the Customer’s selection:
Children up to the age of 6, accompanied by an adult with his or her own ticket, may enter for free. Children since the age of 6, accompanied by an adult with his or her own ticket, must have a children’s ticket in the value of either CZK 1 200.
A Ticket may be bought in the following manner:
In case of loss or damage, no replacement Ticket is provided.
If the tournament is canceled, the Organizer shall inform the Customer at www.praguepolocup.com. In such case, the price of the Ticket shall be returned.